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July 15, 2015

Fair Week Prompts Parking Change in Preston

Due to the annual Fair taking place next week, the Preston commuter pickup area will be moved to the Fillmore Central Elementary School on Chatfield Avenue NW in Preston. Commuters should park in the south parking lot on the south side of the building.

This change will be in place for every day next week (July 20-24) with regular service to the fairgrounds resuming on Monday, July 27th.

Thank you for your attention to this message, and thank you for riding with Rochester City Lines!

 

June 15, 2015

Parking Change in Fountain

The City of Fountain has been working this spring on the creation of a new city public parking lot at the southeast corner of 2nd Street and Pine Street. The new lot provides free designated off-street parking with convenient access for boarding. The parking area is open for use, and RCL encourages all Fountain riders to make use of the lot for parking during the day.

For questions, contact us via email, web or by phone at 507-288-4353. 

 

May 14, 2015

Plainview Route Update

In an effort to improve commuter service in the area, Rochester City Lines will be making a small change to the Plainview route. Starting Monday, 5/26, morning departure times from Elgin will move two minutes earlier, departing the Elgin Commuter Lot at 6:08 and 7:08. Departures from Viola will be at 6:15 and 7:15am. With earlier arrival times to downtown Rochester, we are hopeful that this will accommodate the needs of those needing to transfer to St Marys. This will also provide a few extra minutes in the winter for timely arrival to Rochester in case of bad weather. PM service is not affected by this change. For questions or comments, please contact us at info@rclbus.com or 507-288-4353.

 

April 27, 2015

RCL Adding New Zumbrota/Pine Island Service

Rochester City Lines is pleased to announce an expansion of area commuter service. Starting Monday, May 11th, RCL will be adding a 3:35 Zumbrota/Pine Island bus to serve riders from these towns. Departure from the downtown Zumbrota stand will be at 3:35, with a 3:37 departure from the St Marys Campus. The route will make one stop in Pine Island and will serve both stops in Zumbrota. This service change will impact two other routes: 

-The 3:35 Twin Cities bus will no longer stop in Zumbrota, as Zumbrota will be served by the new bus.

-The 4:10 Pine Island bus will be merged with the 4:10 Zumbrota bus. Pine Island riders boarding at 4:10 should board the Zumbrota bus.

 We are excited to add new service for Pine Island riders, and believe the increased frequency will improve the ridership and support of the public commuter bus service in this area. For questions, email info@rclbus.com or call 507-288-4353.

 

April 27, 2015

US 14/Hwy 42 Detour Announced

Rochester City Lines commuter buses will be making a detour to avoid the construction at the intersection of US 14 and Hwy 42 just west of Eyota. The detour, which begins Monday, May 4th, will have all St. Charles and Winona buses take County Road 7 north from Eyota up to County Road 9. All buses will then stay on County Road 9/Collegeview Road to access Rochester. This same route will be used in the afternoon for return trips.
 
Thanks to the close proximity of this planned detour to the regular route, we are not anticipating any change in the posted pickup locations or schedules for your route. If necessary, adjustments will be made in the future.
 
For questions or comments, contact us at info@rclbus.com or 507-288-4353. 

 

April 8, 2015

Plainview Route Change

Greetings Plainview Commuters- As you are all aware, RCL has been working with Plainview City Staff to find alternative arrangements for commuter service for the past several weeks. We are pleased to share that a reroute has been determined that will provide increased options for commuters.  

Service changes will begin Monday, April 20th.

We will be adding two new stops to the route to accommodate all vehicles: The Plainview Liquor Store and the Great River Ridge Trailhead Lot.

Scheduled service will be as follows:

2nd Ave NW &

Hwy 42

W Broadway & 2nd St NW (Plainview Liquor)

3rd St & 3rd Ave SW (Plainview Legion)

Great River Ridge Lot

Arrive Downtown

5:55

5:56

5:57

5:58

6:40

6:55

6:56

6:57

6:58

7:40

 Service Note 1:

Please see the green rectangle in the below image for the designated parking area for commuters using the Plainview Liquor location. The bus will load on Broadway in the morning, and drop in front of the bank in the afternoon.

Service Note 2:

For commuters getting off at Plainview Liquor in the afternoon, RCL asks that you please wait until the bus has pulled away from the curb before crossing the street. Crossing the street in front of the bus is dangerous and can cause preventable accidents. Thank you for your assistance and cooperation!

MAP OF PLAINVIEW MORNING BUS ROUTE

Effective Monday, April 20th, 2015

 

 

January 13, 2015

Lake City Commuter Parking Change

Effective Monday, January 26th, RCL will be adding a stop at Underwood Park on 10th Street (west of Kwik Trip) to the Lake City route.

The stops at Public Works and the City Lot will continue with new departure times.

Both buses will pick up at all locations. The NEW morning schedule will be as follows:

Public Works Lot

City Lot

Underwood Park

Arrive Downtown

Arrive St Marys

5:43am

5:48

5:50am

6:40am

6:45am

6:43am

6:48

6:50am

7:40am

7:45am

 

The City has asked that commuters using the Underwood site park on the north side of the parking lot (see yellow arrow on image) so that snow can be pushed downhill into the space between the street and the parking lot. The bus will pull into the commuter lot to load riders.

 

 

 

December 18, 2014

End of Year Holiday Service Schedule

Click below for the holiday service schedule in your area

Austin/Dexter

Hayfield/Dodge Center/Kasson/Byron

Spring Valley/Racine/Stewartville

Owatonna/Claremont

Plainview/Elgin/Viola

Preston/Fountain/Chatfield

St. Charles/Dover/Eyota

Bloomington/Inver Grove/Hampton/Cannon Falls

Wabasha/Lake City/Oak Center/Zumbro Falls/Reinke's Corners

Winona/Stockton/Lewiston/Utica

Zumbrota/Pine Island

 

December 10, 2014

2015 Commuter Pricing

Pricing for 2015 reflects a small increase of 25 cents per ride.

Monthly Passes

$184 Zone C (Byron, Chester, Elgin, Eyota, Kasson, Marion, Pine Island, Reinke's Corner, Stewartville, Viola)

$198 Zone D (Chatfield, Dodge Center, Dover, Oak Center, Plainview, Racine, St. Charles, Zumbro Falls, Zumbrota)

$219 Zone E (Claremont, Dexter, Fountain, Hayfield, Lake City, Lewiston, Preston, Spring Valley, Stockton, Utica

$262 Zone F (Austin, Cannon Falls, Owatonna, Wabasha, Winona)

$275 Zone G (Hampton)

$315 Zone H (Inver Grove Heights, Bloomington)

 

10-Ride Passes

$64 Zone C

$72 Zone D

$86 Zone E

$100 Zone F

$114 Zone G

$140 Zone H

 

2015 Single Ride Cash Fares will not change.

 

November 26, 2014

Black Friday Service Schedule.

Rochester City Lines will be running a reduced schedule on Friday, November 28th. For a town-by-town list of times and locations, click the link below.

Holiday Service Calendar 2014

 

November 14, 2014

Kellogg Service Announcement

Due to lack of use, RCL will discontinue the Kellogg stop on the Wabasha routes. This change will be effective Monday, December 1st. Riders from Kellogg will still be able to take advantage of RCL's commuter services via stops in Wabasha or Plainview. Departure times from Wabasha will not be affected by this change.

For questions or comments, please contact Rochester City Lines by phone at 507-288-4353 or email at info@rclbus.com.

 

November 4th, 2014

Owatonna Stand Moving Across 2nd Avenue

Effective Monday, November 10th, the PM boarding and departure location for the Owatonna Commuter Bus will be moved from its current  location to directly across the street on 2nd avenue, alongside the Hilton Building. A change in operations has created an open stand at the new location, and the City of Rochester has also expressed a desire for use the use of the current Owatonna stand location. See the image below for an aerial view of this change. No other changes will be made. For questions, contact us at 507-288-4353 or info@rclbus.com.

 

October 2, 2014

Kasson Route Timing Adjustment

Attention Kasson Riders: effective Monday, October 6th, the 6:43 departure will be permanently moved back two minutes and will depart from the park & ride lot at 6:41am. This change is made to better reflect the timing of current operations and to provide more efficient service to Rochester. This change will not affect departure times from Dodge Center or Byron. All other times on all other routes will remain the same.

 

For questions or comments, please contact us at info@rclbus.com or 507-288-4353.

September 12, 2014

Important Message for LeRoy/Grand Meadow Riders

We are sorry to share that after Friday, November 7, 2014, Rochester City Lines will discontinue service on the LeRoy/Grand Meadow route.
Despite the safe and dependable service provided by your driver Roy and our operations, ridership has fallen below the level needed to sustain this route.  We encourage commuters to make use of the other routes serving your area.

September 9, 2014 

Road Construction on C.R. 142 

Due to construction on County Road 142 between Dover and Eyota, there will be two changes on the St. Charles/Dover/Eyota route. These changes will begin Monday, September 15th and last several weeks until all work is done. 

Dover Residents: The pickup location will relocate one block north to C.R. 10 and Center Street in Dover. Departure times will remain 5:58am and 6:58am. 

Eyota Residents: AM departures will be at the same locations, but five minutes later than currently scheduled. 

There will be no changes for St. Charles residents. Morning buses are expected to continue to arrive downtown by the scheduled times. For questions about bus service, contact RCL at info@rclbus.com or 507-288-4353. For questions and information about the road project, contact Olmsted County Public Works at 507-328-7060.

 

August 21, 2014

Riders Report Newsletter- Summer Edition

The latest edition of Rochester City Lines' newsletter The Riders' Report is now available!

Click here to read The Riders' Report- Summer Edition

 

August 20, 2014

Rochester City Lines Seeks Designs for Annual Pass

August 20, 2014

Rochester City Lines is inviting the public to design their 2015 Annual Bus Pass. The passes, which are used by commuters across the region, will be printed with the winning design displayed on the front of every pass.

"We're really good at providing consistent, reliable and friendly bus service, but designing a bus pass is something we believe can be done better by people with talent in those areas." said RCL community liaison Christian Holter.

In addition to having their original design used, the winner will also receive a $100 prize. The contest runs through Sunday, September 21st, with the winning design being selected soon after. Designs should incorporate the Rochester City Lines logo and include space for a fare zone identification letter. For artwork and an example of the current pass, contact RCL by email at info@rclbus.com

 

August 18, 2014

Austin Area Service Announcement

First of all, we want to thank you for your participation in the bus route survey earlier this summer. Over 90% of you shared your thoughts and opinions with us, and we believe we have been able to identify changes that will benefit all riders. Below are several changes that will take place after Labor Day beginning Tuesday, September 2nd.
 
-Revised PM Departure Times. There will be three departures from Rochester. The new times will be 3:45, 4:15 and 5:15pm. All buses will go to both Dexter and Austin.
 
-Revised Dexter departure for early AM route. To provide timely service to Rochester in the morning, the early bus will depart Austin at 5:40am and Dexter at 6:00am (currently 6:03).
 
-St. Mary's service. All buses will now stop at St. Mary's before AND after leaving downtown. The 3:33, 4:03 and 5:03 departures from St. Mary's will be primarily for those needing to transfer to other commuter routes. NEW outbound departure times from Canadian Honker Restaurant (across from St Mary's) will be 3:47, 4:18 and 5:18.
 
-Regular Driver. We are currently seeking for someone in the Austin area who can become a member of our team and provide dedicated service on the Austin route. If you know of anyone who would be interested in this driving job, please encourage them to contact us at 507-288-4353 or info@rclbus.com. If you are a rider who has an interest in becoming a driver (get paid to drive to work!), we are flexible and can provide training.

We hope these changes will make Rochester City Lines more user-friendly, and we ask you to share the news with your friends and coworkers to encourage and welcome new riders on board.

Thank you, and thanks for riding!

 

August 8, 2014

Commuter Service on U.S. 63, Racine to Resume Monday 

Attention Commuters: Rochester City Lines has confirmed with MN-DOT the ending of the US 63 construction project between Stewartville and Highway 16, and we will resume regular AM and PM service on the newly paved road beginning Monday, August 11th. This also means service to Racine will also begin again. NEW departure times from Racine will be 6:04, 6:34 and 7:04. All other times on the route will remain the same as currently posted. For questions or comments, please call 507-288-4353 or email info@rclbus.com.

 

August 8th, 2014

Kellogg/Wabasha Area Service Announcement

Effective at the end of August, Rochester City Lines will be discontinuing the 5:05am and 3:40pm Kellogg/Wabasha/Plainview/Elgin route.  Despite the safe and dependable service provided by your driver Jim and our operations, ridership has fallen well below the level needed to sustain these 2 routes.  We encourage commuters to make use of the other routes serving your area.  For times and locations, please call 507-288-4353 or visit the Kellogg, Wabasha, Plainview pages on our website.

 

July 29, 2014

Bloomington Detour Starts 7/30

Greetings, Twin Cities Riders.

Beginning tomorrow, Wednesday July 30th, the City of Bloomington will be installing new pipeline underneath 28th Avenue South in between E 82nd St and American Boulevard. This project will close 28th Avenue in both directions for approximately 8-10 weeks.

Because our buses don't do very well driving through 20 foot deep holes, here is the detour which will begin TOMORROW MORNING:

Commuter riders may park in the parking ramp. Access to the ramp will be open from the south side. Buses will LOAD and UNLOAD at the bus stop facing West on E 82nd St, just west of the 28th Avenue intersection. Please see the attached image for an aerial view of these plans.

Departure times will remain 5, 6 and 7am.

 

 

July 14, 2014

4:00 Chatfield Bus Suspended

Due to sustained low ridership, beginning Monday 7/14/14, The 4:00 Chatfield bus will be suspended. Chatfield riders may ride the 4:10 Chatfield/Fountain/Preston bus to complete their trip. RCL recognizes that ridership is higher in the fall and winter, and we are prepared to reinstate the 4:00 bus when this becomes necessary later in the year. AM service to Rochester will NOT be affected by this change. For questions, please email info@rclbus.com or call 507-288-4353.

 

June 30, 2014

Downtown Bus Stand Alterations

Effective Monday, July 7th, RCL will be making two alterations to downtown PM bus loading locations. These changes will increase safety and operational efficiency.
 

  • The 3:40 Spring Valley bus will load and depart from the St. Charles stand on 2nd Avenue. 
  • The Austin buses and the Kellogg/Wabasha buses will trade places on 3rd Avenue.


For questions, contact us at info@rclbus.com or 507-288-4353.

 

May 19th, 2014

Service to Co-Op at Highway 56 & I-90 to end May 30th

Due to a forthcoming building construction project on the site, Rochester City Lines will be unable to provide service to the I-90 & Hwy 56 stop (also known as the Cenex, Brownsdale or Co-op stop) on the Austin route after May 30th, 2014. While this will reduce the number of stops on the Austin route, there are no current plans to change any of the departure times for Austin or Dexter. For questions, comments or feedback, please email info@rclbus.com or call 507-288-4353.

 

May 12, 2014

Stewartville Service Announcement from RCL
 
Due to declining ridership, Rochester City Lines will be combining the 7:06am and 5:12pm Stewartville run with Spring Valley service, effective June 2nd. Separate service will end after May 30th.

Service in Stewartville will be delivered to the primary location at the Eastwood Bank/City Hall parking lot located at Main Street and 3rd St NE.
The departure time from Stewartville will be 7:13, with arrival times to Rochester at 7:35 (St Marys Campus) and 7:40 (downtown Rochester). PM departure will be from the Spring Valley stand on 2nd Ave SW (directly south of the current location) at 5:12, with a St Marys Campus departure of 5:15pm.

We at Rochester City Lines will make every effort to ensure this is a smooth transition and we appreciate your continued ridership and support through this transition.

For questions or comments, please call 507-288-4353 or email info@rclbus.com.

 

May 8, 2014

Pine Island Parking Summertime Shuffle Starts May 12th

With the advent of summer, the beautiful Douglas Trail connecting Rochester and Pine Island sees a substantial increase in foot and bike traffic. With that increase comes cramped parking conditions at the main Douglas Trail parking lot in Pine Island, making a change necessary. To help commuters find a parking spot, the RCL commuter bus will begin loading at 3rd St NE & 3rd Ave NE on Monday, May 12th. As in years past, this will be the parking location until the busy summer season is over. Thanks for your cooperation, and as always, thanks for riding with RCL!

 

February 13, 2014

Winona Park & Ride Location to Move

Effective March 3rd, Rochester City Lines will begin utilizing the Wal-Mart parking lot at 955 Frontenac Dr for Winona commuter service. A recent change in ownership of the current JC Penney site has prompted this change, and after searching for a new place to call home, Wal-Mart has welcomed us with open arms. They will provide commuters with parking in a designated area of their parking lot (see map below) at no charge.  This site will provide increased lighting, safety and security for commuters, as well as the convenience of quick access to the store. The final day of service to the JC Penney lot will be Friday, February 28th.
     To continue to arrive in Rochester on the same timetables, the new location also means an adjustment in the departure times from Winona each morning. Effective Monday, March 3rd, the NEW departure times will be: 5:25, 5:55 & 6:25am. Rochester City Lines would like to thank Wal-Mart for accommodating our service, and encourages commuters to park in the designated areas to help us establish a good relationship with the store.
 
In summary:

  • Commuter parking moving to Wal-Mart on Monday, March 3rd
    • Address: 955 Frontenac Dr, Winona, MN 55987
  • New departure times from Wal-Mart: 5:25, 5:55 and 6:25am

 

February 12, 2014

Two Downtown Commuter Stands Relocating

Effective Monday, February 24th, Rochester City Lines will be permanently relocating two commuter bus stands. All Winona buses and all Kasson, Byron, Dodge Center and Hayfield buses will relocate from their current spots to the south end of the 300 block of 2ndAve SW. Please see the color-coded map below for a detailed image of the changes. At the time of the move, the commuter bus street signs will be moved to the new stands to help riders identify which buses will load in which stands. Service to the St Marys Campus will not be affected by this move.
 
This change is at the request of the City of Rochester.

 

January 8, 2014

January Edition of The Riders' Report 

Click here to view the January edition of The Riders' Report, the official Rochester City Lines newsletter

 

November 26th, 2013

RCL Announces 2014 Fares 

There will be a modest fare increase for 2014. See the information below.

 

June 7, 2013

Rochester City Lines Seeing Record Growth

Rochester City Lines continues to find its bright yellow motor coaches rolling down new roads. RCL’s charter division, which uses the finest motor coaches in the fleet, made a record number of trips in the month of May. Highlights included a major multi-bus move to a Physics Day education event for Rochester area high school students at Valley Fair as well as multiple wedding shuttles, celebration buses and athletic team trips for groups of all sizes.
 
“There’s no doubt it’s been a busy spring,” Community Liaison Christian Holter. “You ask any driver, manager, operations or maintenance team member what’s going on, and they will definitely say we’re as busy as we’ve ever been. We’re actually looking to hire more drivers to handle the extra work.”
 
With available amenities such as leather seating, on board wi-fi and 110 volt power outlets, traveling by bus is an increasingly attractive option for groups looking for savings in light of rising fuel, maintenance and repair costs associated with personal vehicles. Rochester City Lines also provides value to customers through membership in the International Motorcoach Group, a national group of motor coach transportation providers located throughout the continental U.S. and Canada. Each IMG company is held to the highest industry standards for maintenance, customer service and dependability.
 
The locally owned company has poured their resources into their remaining business segments after suspending their transit operations last July due to an inability to compete with the federally funded Rochester Public Transit.
 
For a great quote on the best group transportation that Rochester has to offer, call RCL at 507-288-4353.

 

March 6, 2013

March Newsletter is out!

The March edition of our newsletter The Riders' Report is now available.

READ THE RIDERS' REPORT

 

February 8, 2013

Rochester City Lines Hits Million Mile Mark

Demand for high quality transportation in Southeastern Minnesota on the rise
 
Transportation needs are growing in southeastern Minnesota and across the nation, and Rochester City Lines is not putting on the brakes. The local company has continued to establish itself as a primary provider of safe, high quality and dependable bus transportation. 2012 marked the first time in the company’s 47 year history that the Commuter and Charter divisions combined to provide one million miles of service in a single year.
 
In a statement about the milestone, RCL Community Liaison Christian Holter said “This great achievement is a testimony to the overall quality of our entire team. Our charter coordinators, operations managers, maintenance team and especially our drivers are truly the ones who have made this milestone possible. With Mayo Clinic’s recent unveiling of the Destination Medical Center initiative, the million mile mark also represents our dedication and ability to grow with our community for years to come.”
 
In the face of protracted litigation over the taking of the public transit system founded and developed by the Holter family in Rochester in 1966, RCL has proven itself able to develop new business and continue to provide jobs for the local economy. School, religious, athletic, corporate and tourism groups are choosing RCL again and again, recognizing the pride and care that is delivered with every safe trip.
 
Rochester City Lines is a family-owned business in Rochester, Minnesota founded in 1966 by the Holter family. The Holters have built their business from the ground up, and have trained and developed a knowledgeable staff that is eager to provide enjoyable and dependable transportation for travelers of all ages.
 

January 9, 2013

RCL Publishes GTFS Data

     Rochester City Lines continues to lead the way in utilizing emerging technologies with the publication of their General Transit Feed Specification (GTFS) data. By partnering with Portland, Oregon based Trillium Transit Solutions, information, prices and times on every RCL commuter route can now be discovered by searching for public transit options in Google Maps and 3rd party mobile apps for transit; allowing even more riders to save money, relax and preserve the environment by discovering and taking advantage of existing public transit services like RCL.

     RCL Community Liaison Christian Holter commended the advancement saying “By publishing our GTFS data and making it available for anyone to use, Rochester City Lines is joining the ranks of some of the largest and most technologically progressive transportation entities in the nation. As more and more transit information goes mobile, the quantity- and quality of the information available to developers becomes increasingly important. Taking this step fits squarely within our company mission statement, “Rochester City Lines shall meet the growing needs of the community through innovative service delivery. We will excel in all areas to meet the customer’s need.”
     HopStop, a leading app development company that was named one of the “Top 100 Fastest Growing Software Companies” by Inc. Magazine has already contacted RCL and is in the process of adding the data to its’ growing list of door-to-door transit, walking, biking, and taxi directions.
 
Rochester City Lines is a family-owned business in Rochester, Minnesota founded in 1966 by the Holter family. The Holters have built their business from the ground up, and have trained and developed a knowledgeable staff that is eager to provide enjoyable and dependable transportation for travelers of all ages.
For more information or to request RCL’s GTFS data, visit www.rochestercitylines.com.

 

December 24th, 2012

Dexter Commuter Parking News

This news story is shared on behalf of Lake Geo Travel Plaza

Rochester City Lines would like to thank the Pit Stop Bar & Grill and Lake Geo Travel Plaza for providing a clean and safe parking area for commuter riders during the past several years. It has been and will continue to be an asset to riders both now and in the future.

Starting in 2013, parking at the Lake Geo Travel Plaza will be by permit only. Commuter riders that leave their vehicles parked for the day will need to register for either a Monthly or Daily parking permit. The cost for a Monthly permit will be $20. In return, permit holders will receive a Coffee Card with 14 punches. Each punch is valid for one cup of coffee valued at $1.50 each, for a monthly Coffee Card total of $21. If coffee is not your thing, an alternative beverage can be substituted. For occasional parkers, daily parking permits are available at a cost of $2.00 per day and will not qualify for a beverage.

To register, go into the convenience store at Lake Geo and provide them with the following information:

  • Name
  • License Plate
  • Phone Number

You may register up to two vehicles. Vehicles not registered will be subject to towing at the owners expense. For further details or questions, Rochester City Lines encourages you to call the Lake Geo Travel Plaza at 507-584-1801.

 

December 12, 2012

Bus Riders Continue to Connect Hassle-Free

Rochester City Lines, Mayo Clinic and the City of Rochester extended an agreement this week that will allow commuter riders to continue to transfer to in-town transit routes at no additional charge during the coming year. Commuter riders can complete their trip on any in-town route using their Rochester City Lines 10-Ride, monthly or annual pass. For details, call us at 507-288-4353.

 

September 5th, 2012

New RCL E-Newsletter The Riders Report  now available

The Riders Report, the new enewsletter from Rochester City Lines hit inboxes across the web yesterday. If you didn't get yours, you can read it online and sign up for your own by clicking the link below.

READ The Riders Report

SIGN UP for The Riders Report 

 

February 1, 2012

RCL Recognized as "Innovative Operator" in Motorcoach Industry

Rochester City Lines is proud to share that we have been chosen as one of seven “Innovative Operators” in North America by recognized industry trade journal Metro Magazine. The January 2012 issue features a full page story and is titled “Integrity of Service Keeps Minnesota Coach Operations Robust”. The article highlights the Holter family’s 52 year legacy of providing first-class quality transportation through Richfield Bus Company, Heartland Tours, and Rochester City Lines.

In the article, RCL general manager Dan Holter states that “dependability and service” are the driving principles that have been handed down to him from his parents, who founded RCL in 1966. Speaking about the recognition, Holter says “We are honored to be noted for the work of our family and employees.  There is a great amount of joy in providing service to others.  The bus service can be very difficult as those in the industry know.  We have learned to be good ducks.  We stay calm on the surface and paddle hard to earn a job well done.”

We at RCL would like to thank each and every one of you, our riders. Without you, this award would not be possible, and it is because of your participation through comments, phone calls, and surveys, that we can continue to serve you as a leading innovator in the motorcoach industry.

To read the full article in the January 2012 issue of Metro Magazine, click here.

ABOUT METRO MAGAZINE

METRO is one of the oldest and largest magazines entirely devoted to public transportation in the world. It has served the rail market since 1904 and the bus market since buses were invented! Metro's editorial and marketing staff is dedicated to providing readers with the most timely and insightful coverage of the public transportation industry, especially its transit and motorcoach segments.

 

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