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August 21, 2014
Riders Report Newsletter- Summer Edition
The latest edition of Rochester City Lines' newsletter The Riders' Report is now available!
August 20, 2014
Rochester City Lines Seeks Designs for Annual Pass
August 20, 2014
Rochester City Lines is inviting the public to design their 2015 Annual Bus Pass. The passes, which are used by commuters across the region, will be printed with the winning design displayed on the front of every pass.
"We're really good at providing consistent, reliable and friendly bus service, but designing a bus pass is something we believe can be done better by people with talent in those areas." said RCL community liaison Christian Holter.
In addition to having their original design used, the winner will also receive a $100 prize. The contest runs through Sunday, September 21st, with the winning design being selected soon after. Designs should incorporate the Rochester City Lines logo and include space for a fare zone identification letter. For artwork and an example of the current pass, contact RCL by email at email@example.com.
August 18, 2014
Austin Area Service Announcement
First of all, we want to thank you for your participation in the bus route survey earlier this summer. Over 90% of you shared your thoughts and opinions with us, and we believe we have been able to identify changes that will benefit all riders. Below are several changes that will take place after Labor Day beginning Tuesday, September 2nd.
-Revised PM Departure Times. There will be three departures from Rochester. The new times will be 3:45, 4:15 and 5:15pm. All buses will go to both Dexter and Austin.
-Revised Dexter departure for early AM route. To provide timely service to Rochester in the morning, the early bus will depart Austin at 5:40am and Dexter at 6:00am (currently 6:03).
-St. Mary's service. All buses will now stop at St. Mary's before AND after leaving downtown. The 3:33, 4:03 and 5:03 departures from St. Mary's will be primarily for those needing to transfer to other commuter routes. NEW outbound departure times from Canadian Honker Restaurant (across from St Mary's) will be 3:47, 4:18 and 5:18.
-Regular Driver. We are currently seeking for someone in the Austin area who can become a member of our team and provide dedicated service on the Austin route. If you know of anyone who would be interested in this driving job, please encourage them to contact us at 507-288-4353 or firstname.lastname@example.org. If you are a rider who has an interest in becoming a driver (get paid to drive to work!), we are flexible and can provide training.
We hope these changes will make Rochester City Lines more user-friendly, and we ask you to share the news with your friends and coworkers to encourage and welcome new riders on board.
Thank you, and thanks for riding!
August 8, 2014
Commuter Service on U.S. 63, Racine to Resume Monday
Attention Commuters: Rochester City Lines has confirmed with MN-DOT the ending of the US 63 construction project between Stewartville and Highway 16, and we will resume regular AM and PM service on the newly paved road beginning Monday, August 11th. This also means service to Racine will also begin again. NEW departure times from Racine will be 6:04, 6:34 and 7:04. All other times on the route will remain the same as currently posted. For questions or comments, please call 507-288-4353 or email email@example.com.
August 8th, 2014
Kellogg/Wabasha Area Service Announcement
Effective at the end of August, Rochester City Lines will be discontinuing the 5:05am and 3:40pm Kellogg/Wabasha/Plainview/Elgin route. Despite the safe and dependable service provided by your driver Jim and our operations, ridership has fallen well below the level needed to sustain these 2 routes. We encourage commuters to make use of the other routes serving your area. For times and locations, please call 507-288-4353 or visit the Kellogg, Wabasha, Plainview pages on our website.
July 29, 2014
Bloomington Detour Starts 7/30
Greetings, Twin Cities Riders.
Beginning tomorrow, Wednesday July 30th, the City of Bloomington will be installing new pipeline underneath 28th Avenue South in between E 82nd St and American Boulevard. This project will close 28th Avenue in both directions for approximately 8-10 weeks.
Because our buses don't do very well driving through 20 foot deep holes, here is the detour which will begin TOMORROW MORNING:
Commuter riders may park in the parking ramp. Access to the ramp will be open from the south side. Buses will LOAD and UNLOAD at the bus stop facing West on E 82nd St, just west of the 28th Avenue intersection. Please see the attached image for an aerial view of these plans.
Departure times will remain 5, 6 and 7am.
July 14, 2014
4:00 Chatfield Bus Suspended
Due to sustained low ridership, beginning Monday 7/14/14, The 4:00 Chatfield bus will be suspended. Chatfield riders may ride the 4:10 Chatfield/Fountain/Preston bus to complete their trip. RCL recognizes that ridership is higher in the fall and winter, and we are prepared to reinstate the 4:00 bus when this becomes necessary later in the year. AM service to Rochester will NOT be affected by this change. For questions, please email firstname.lastname@example.org or call 507-288-4353.
June 30, 2014
Downtown Bus Stand Alterations
Effective Monday, July 7th, RCL will be making two alterations to downtown PM bus loading locations. These changes will increase safety and operational efficiency.
For questions, contact us at email@example.com or 507-288-4353.
May 19th, 2014
Service to Co-Op at Highway 56 & I-90 to end May 30th
Due to a forthcoming building construction project on the site, Rochester City Lines will be unable to provide service to the I-90 & Hwy 56 stop (also known as the Cenex, Brownsdale or Co-op stop) on the Austin route after May 30th, 2014. While this will reduce the number of stops on the Austin route, there are no current plans to change any of the departure times for Austin or Dexter. For questions, comments or feedback, please email firstname.lastname@example.org or call 507-288-4353.
May 12, 2014
Stewartville Service Announcement from RCL
Due to declining ridership, Rochester City Lines will be combining the 7:06am and 5:12pm Stewartville run with Spring Valley service, effective June 2nd. Separate service will end after May 30th.
Service in Stewartville will be delivered to the primary location at the Eastwood Bank/City Hall parking lot located at Main Street and 3rd St NE.
The departure time from Stewartville will be 7:13, with arrival times to Rochester at 7:35 (St Marys Campus) and 7:40 (downtown Rochester). PM departure will be from the Spring Valley stand on 2nd Ave SW (directly south of the current location) at 5:12, with a St Marys Campus departure of 5:15pm.
We at Rochester City Lines will make every effort to ensure this is a smooth transition and we appreciate your continued ridership and support through this transition.
For questions or comments, please call 507-288-4353 or email email@example.com.
May 8, 2014
Pine Island Parking Summertime Shuffle Starts May 12th
With the advent of summer, the beautiful Douglas Trail connecting Rochester and Pine Island sees a substantial increase in foot and bike traffic. With that increase comes cramped parking conditions at the main Douglas Trail parking lot in Pine Island, making a change necessary. To help commuters find a parking spot, the RCL commuter bus will begin loading at 3rd St NE & 3rd Ave NE on Monday, May 12th. As in years past, this will be the parking location until the busy summer season is over. Thanks for your cooperation, and as always, thanks for riding with RCL!
February 13, 2014
Winona Park & Ride Location to Move
Effective March 3rd, Rochester City Lines will begin utilizing the Wal-Mart parking lot at 955 Frontenac Dr for Winona commuter service. A recent change in ownership of the current JC Penney site has prompted this change, and after searching for a new place to call home, Wal-Mart has welcomed us with open arms. They will provide commuters with parking in a designated area of their parking lot (see map below) at no charge. This site will provide increased lighting, safety and security for commuters, as well as the convenience of quick access to the store. The final day of service to the JC Penney lot will be Friday, February 28th.
To continue to arrive in Rochester on the same timetables, the new location also means an adjustment in the departure times from Winona each morning. Effective Monday, March 3rd, the NEW departure times will be: 5:25, 5:55 & 6:25am. Rochester City Lines would like to thank Wal-Mart for accommodating our service, and encourages commuters to park in the designated areas to help us establish a good relationship with the store.
February 12, 2014
Two Downtown Commuter Stands Relocating
Effective Monday, February 24th, Rochester City Lines will be permanently relocating two commuter bus stands. All Winona buses and all Kasson, Byron, Dodge Center and Hayfield buses will relocate from their current spots to the south end of the 300 block of 2ndAve SW. Please see the color-coded map below for a detailed image of the changes. At the time of the move, the commuter bus street signs will be moved to the new stands to help riders identify which buses will load in which stands. Service to the St Marys Campus will not be affected by this move.
This change is at the request of the City of Rochester.
January 8, 2014
January Edition of The Riders' Report
Click here to view the January edition of The Riders' Report, the official Rochester City Lines newsletter
November 26th, 2013
RCL Announces 2014 Fares
There will be a modest fare increase for 2014. See the information below.
June 7, 2013
Rochester City Lines Seeing Record Growth
March 6, 2013
March Newsletter is out!
The March edition of our newsletter The Riders' Report is now available.
February 8, 2013
Rochester City Lines Hits Million Mile Mark
January 9, 2013
RCL Publishes GTFS Data
Rochester City Lines continues to lead the way in utilizing emerging technologies with the publication of their General Transit Feed Specification (GTFS) data. By partnering with Portland, Oregon based Trillium Transit Solutions, information, prices and times on every RCL commuter route can now be discovered by searching for public transit options in Google Maps and 3rd party mobile apps for transit; allowing even more riders to save money, relax and preserve the environment by discovering and taking advantage of existing public transit services like RCL.
December 24th, 2012
Dexter Commuter Parking News
This news story is shared on behalf of Lake Geo Travel Plaza
Rochester City Lines would like to thank the Pit Stop Bar & Grill and Lake Geo Travel Plaza for providing a clean and safe parking area for commuter riders during the past several years. It has been and will continue to be an asset to riders both now and in the future.
Starting in 2013, parking at the Lake Geo Travel Plaza will be by permit only. Commuter riders that leave their vehicles parked for the day will need to register for either a Monthly or Daily parking permit. The cost for a Monthly permit will be $20. In return, permit holders will receive a Coffee Card with 14 punches. Each punch is valid for one cup of coffee valued at $1.50 each, for a monthly Coffee Card total of $21. If coffee is not your thing, an alternative beverage can be substituted. For occasional parkers, daily parking permits are available at a cost of $2.00 per day and will not qualify for a beverage.
To register, go into the convenience store at Lake Geo and provide them with the following information:
You may register up to two vehicles. Vehicles not registered will be subject to towing at the owners expense. For further details or questions, Rochester City Lines encourages you to call the Lake Geo Travel Plaza at 507-584-1801.
December 12, 2012
Bus Riders Continue to Connect Hassle-Free
Rochester City Lines, Mayo Clinic and the City of Rochester extended an agreement this week that will allow commuter riders to continue to transfer to in-town transit routes at no additional charge during the coming year. Commuter riders can complete their trip on any in-town route using their Rochester City Lines 10-Ride, monthly or annual pass. For details, call us at 507-288-4353.
September 5th, 2012
New RCL E-Newsletter The Riders Report now available
The Riders Report, the new enewsletter from Rochester City Lines hit inboxes across the web yesterday. If you didn't get yours, you can read it online and sign up for your own by clicking the link below.
February 1, 2012
RCL Recognized as "Innovative Operator" in Motorcoach Industry
Rochester City Lines is proud to share that we have been chosen as one of seven “Innovative Operators” in North America by recognized industry trade journal Metro Magazine. The January 2012 issue features a full page story and is titled “Integrity of Service Keeps Minnesota Coach Operations Robust”. The article highlights the Holter family’s 52 year legacy of providing first-class quality transportation through Richfield Bus Company, Heartland Tours, and Rochester City Lines.
In the article, RCL general manager Dan Holter states that “dependability and service” are the driving principles that have been handed down to him from his parents, who founded RCL in 1966. Speaking about the recognition, Holter says “We are honored to be noted for the work of our family and employees. There is a great amount of joy in providing service to others. The bus service can be very difficult as those in the industry know. We have learned to be good ducks. We stay calm on the surface and paddle hard to earn a job well done.”
We at RCL would like to thank each and every one of you, our riders. Without you, this award would not be possible, and it is because of your participation through comments, phone calls, and surveys, that we can continue to serve you as a leading innovator in the motorcoach industry.
To read the full article in the January 2012 issue of Metro Magazine, click here.
ABOUT METRO MAGAZINE
METRO is one of the oldest and largest magazines entirely devoted to public transportation in the world. It has served the rail market since 1904 and the bus market since buses were invented! Metro's editorial and marketing staff is dedicated to providing readers with the most timely and insightful coverage of the public transportation industry, especially its transit and motorcoach segments.