News & Promotions
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February 1, 2012
RCL Recognized as "Innovative Operator" in Motorcoach Industry
Rochester City Lines is proud to share that we have been chosen as one of seven “Innovative Operators” in North America by recognized industry trade journal Metro Magazine. The January 2012 issue features a full page story and is titled “Integrity of Service Keeps Minnesota Coach Operations Robust.” The article highlights the Holter family’s 52 year legacy of providing first-class quality transportation through Richfield Bus Company, Heartland Tours and Rochester City Lines.
In the article, RCL general manager Dan Holter states that “dependability and service” are the driving principles that have been handed down to him from his parents, who founded RCL in 1966. Speaking about the recognition, Holter says “We are honored to be noted for the work of our family and employees. There is a great amount of joy in providing service to others. The bus service can be very difficult as those in the industry know. We have learned to be good ducks. We stay calm on the surface and paddle hard to earn a job well done.”
We at RCL would like to thank each and every one of you, our riders. Without you, this award would not be possible, and it is because of your participation through comments, phone calls and surveys, that we can continue to serve you as a leading innovator in the motorcoach industry.
To read the full article in the January 2012 issue of Metro Magazine, click here.
ABOUT METRO MAGAZINE
METRO is one of the oldest and largest magazines entirely devoted to public transportation in the world. It has served the rail market since 1904 and the bus market since buses were invented! Metro's editorial and marketing staff is dedicated to providing readers with the most timely and insightful coverage of the public transportation industry, especially its transit and motorcoach segments.
January 26, 2012
Farmington Service Secured
After searching for an adequate pick-up location in the city of Farmington, an arrangement has been made to use the city parking lot on Elm Street and 2nd Avenue. Monday-Friday service will be effective Monday, January 30th. Commuters can park in the parking lot at no charge. The bus will come down Elm Street and provide curb-side service. See all the details on our Farmington commuter page.
January 4, 2012
Expanded Commute Options for Dexter
As a result of rider feedback on our Austin/Dexter commuter buses, Rochester City Lines will begin offering a 3:45pm Dexter bus on January 9th. The 3:45 Dexter bus will load in the Austin stand on 3rd Ave SW. This bus will offer Dexter residents an earlier ride home, as well as create more room on the 4:15pm Austin/Dexter bus, which has been running at or over capacity. RCL would like to thank all of the riders who participated in this survey to help make these desired changes happen. We appreciate your continued support!
December 23rd, 2011
New Burnsville Route to Start January 3rd.
What do Burnsville, Apple Valley, Farmington and Lakeville all have in common? On January 3rd, 2012, all four of these towns will begin receiving daily bus service (Mon-Fri) from Rochester City Lines! Thanks to your strong support of our existing Twin Cities Routes, we are rewarding your ridership with expanded commuting options for Twin Cities riders.
On January 3rd, RCL will begin picking up at the following locations and times:
Burnsville Transit Center (Hwy 13 & Nicollet Ave) 5:55am
Apple Valley “Lakeville Cedar Park & Ride” (18040 Cedar Ave) 6:15am
Lakeville Park & Ride Lot (Cedar Ave & Hwy 50) 6:19am
Farmington (location pending-call for details) 6:26am
All four of these towns will fall under the fare zone “ H.” This bus will be arriving into St. Mary’s hospital at 7:35am, and downtown Rochester by 7:40. Return time in the afternoon will be 5:10pm. In addition, this bus will be serving the Hampton Park & Ride. Pickup time will be 6:40am. Going forward, the 6:00am Bloomington/Inver Grove bus will skip Hampton. Thanks for your support!
October 24th, 2011
Click the yellow "Holiday Service" button for a flyer listing the scheduled services for RCL commuter buses for the Thanksgiving, Christmas and New Year's Day holidays.
TWIN CITIES, CANNON FALLS and PINE ISLAND:
Effective Monday, October 3rd RCL will combine the 5:10 Pine Island and Cannon Falls buses together. All passengers for this departure will load at the Cannon Falls stand on 3rd Ave SW. The bus will make a stop in Pine Island and then proceed to Cannon Falls. See next message for more details.
Rochester City Lines is excited to announce a new route from the Twin Cities that will include a Cannon Falls stop for a 7am work shift and a 4:10 departure. This route will depart Bloomington (28th Ave Station) at 5:00am, Inver Grove Heights (Rainbow Foods) at 5:15, *Hampton Park & Ride (Jct 50 & 52) at 5:35, Cannon Falls (Commuter Lot- Hwy 19 & W Main St.) at 5:50. The bus will proceed to Rochester Saint Mary's Hospital at 6:40 and Downtown Mayo Campus at 6:45am. The current Twin Cities bus will also begin making an additional stop at the Hampton Park & Ride Lot at 6:35am in the morning and again in the evening if necessary.
Rochester City Lines believes that these changes will help benefit the riders in these areas and make the routes more viable.
*The Hampton stop will add additional service for the south Metro area and will require a Zone G pass. Passes will be available for purchase from the Clinic or Rochester City Lines by mid September.
Rochester City Lines CASH Give-A-Way!
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